Privacy notice

Placeholder. This text is awaiting legal review. It lists what Rift Hunters processes today so the review can start from facts; it is not yet the binding privacy notice.

Controller

[Company name, address, contact: see the imprint]
Privacy contact: [email protected]

Website (rifthunters.com)

Server logs: IP address and request data, processed by our hosting provider to deliver the site. [Retention to be set by legal review]
Analytics (PostHog, EU): only after you accept analytics cookies. Before that, counts are collected without cookies or identifiers. You can change your choice at any time under Cookie settings in the footer.
Language choice: a functional cookie that remembers your language.
Bot protection (Cloudflare Turnstile): on forms, to tell people from bots.

Location takedown requests

When you ask us to remove a game location, we store your name, email address, the code of the location, your message, the language you used, and a one-way hash of your email address and IP address (to limit repeated requests). We keep a request for 3 years after it is decided. Emails are sent through Postmark.

The app

Account: email address or sign-in provider (Google, Apple), nickname, age confirmation.
Game progress: quest events, ratings and survey answers.
Location: used on your device to show the map and confirm that you reached a place. [Details on what is sent to the server, to be completed]
Push notifications: a device token, if you allow notifications.
Analytics and crash reports: [Details to be completed]

Quests you write

When you submit a quest for review, its texts (titles, clues, puzzles, hints) are sent to DeepL, a translation service, so the quest can be played in English and German. Only the quest text is sent, not your account. Please don't put personal data in quest texts. [Whether DeepL uses the text to improve its service, and the processing terms, to be confirmed by legal review]

Service providers (processors)

PostHog (EU): website and app analytics, after consent.
Cloudflare (Turnstile): bot protection on forms.
Postmark: emails about takedown requests.
DeepL: machine translation of submitted quest texts.
[Hosting and database providers, to be completed by legal review]

Deleting your account

You can delete your account in the app (Settings → Delete account) or on the web at rifthunters.com/account/delete. Your account and profile are deleted at once; game progress is anonymised so it can no longer be linked to you.

Your rights

[Rights of access, rectification, erasure, restriction, portability and objection; right to lodge a complaint with a supervisory authority. To be provided by legal review]